Shipping Information

At present Legna Homme LLP only delivers online orders to UK addresses (excluding the Channel Islands) and the countries within the EU.

Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas.

Orders are processed for delivery on working days only (Monday through Friday, excluding Bank Holidays).

All orders require a signature upon delivery.

We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or miss-delivery as a result of incorrect data entry.

For orders outside the EU please contact us directly through contact@legnalondon.co.uk

 

Delivery fees

UK Mainland Delivery
All mainland UK delivery is by courier and a signature is required.

Standard Delivery £4
Delivery within 2-5 working days.
Free UK Standard Delivery with orders of 2 candles or more.

Next Day UK Delivery £7
Order before 12pm GMT Monday – Friday and your order will arrive the next working day.
If you order on Friday, the order will arrive on the Monday, excluding bank holidays.
Free UK Next Day Delivery with orders of 2 candles or more.

 

Europe

EU £15
All EU delivery is by courier and a signature is required. Delivery within 2-7 working days.

Countries include: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Norway, Switzerland £19
Delivery to Norway and Switzerland is by courier and a signature is required. Delivery within 2-7 working days.

Returns Policy

If the goods you receive are damaged or faulty in any way, or not what you originally ordered, we will be happy to exchange the items or offer you a refund.

Please notify us immediately by emailing contact@legnalondon.co.uk. We will inform you of the returns process. This policy is only applicable to purchases made online; we are unable to process returns for purchases made within a partnered retail location.

Refunds will only be made against the original credit/debit card used.

If you cancel your order but do not return such goods to us within 14 working days of notifying us of cancellation, we shall be entitled to withhold payment of any refund.

Returns instructions:
Please note that unfortunately we will not be able to refund the cost of postage, either of your original order or the return.

In advance of returning, please email contact@legnalondon.co.uk

Ship the package you’re returning to the below address and inside the package please include your name, contact information and reason for return:

Returns Address:
MyWareHouse.me, 28 Heathfield, Milton Keynes, MK12 6HP, UK.

Please Note: We will not provide a full refund if goods show signs of unreasonable use.

If you have any further questions please do not hesitate to contact us through contact@legnalondon.co.uk